Frequently Asked Questions

Registration: Registering and Matrimonial Profile Creation

How can I register on jain2jain.org?
Registering on jain2jain.org is a simple process. To create your profile and become a member, click on "Register Free" button on homepage. This opens a registration form designed to capture your information and your desired partner information in detail. The registration form consists of several simple steps where you are supposed to furnish your details and your partner preferences.

How can I complete/Edit my profile on jain2jain.org?
You can easily edit your profile following these steps:
1. Login on website with your credentials
2. Click on "Edit my Profile" option in "My Profile"
3. Select from various sections of profile information you wish to edit. You can choose to edit your profile information under different heads

What are the benefits of registering on jain2jain.org?
You interact with lacks of active members and get fast results for your matrimonial search

Can I register a matrimonial profile on behalf of a relative or a friend?
Yes. You can register on behalf of your relative or friend.

How much do I have to pay to register on jain2jain.org?
You can register on the website for FREE. Go ahead, register and post your profile right NOW! If you wish to avail premium membership, you can get the details at Membership Options page.

How long does it take to register and create a matrimonial profile on jain2jain.org?
Registration and profile creation on jain2jain.org is a simple process. To register & complete profile it will take about 20-25 minutes.

The form seems to be a bit lengthy. Do I need to fill it entirely?
We understand that it may become tedious for you to fill a long form in one single shot. However, matrimony is serious business and it is important to convey detailed information to interested members. The more information you provide about yourself the more likely you are to be contacted by other members of jain2jain.org matrimonial. So please do take the time and effort to complete your profile.
Register Now with jain2jain.org and post your matrimonial profile

What is the advantage of verifying my contact number? How can I do it?
For verifying mobile number, you receive an OTP on the mobile number provided by you. You can enter the OTP in the designation area to verify the mobile number. By doing this, your number is verified. It is important and helpful because you"ll never miss out any important information and notification from jain2jain.org once you verify your contact number.

What is a Profile ID? Is it important?
This is auto- generated unique Id. This unique Id is for every individual who registers on jain2jain.org. It is important and helpful because a user can see your profile details by inputting the profile ID in the given profile ID box whenever he/she wishes to search for your profile.

Are there any specific DOs and DON'Ts while creating a matrimonial profile on jain2jain.org?
You can always make sure to follow some Dos and DONTs while registering with jain2jain.org.

To do:
1. Complete your profile at the time of registration for better and faster matches
2. Verify your phone no. and your email address to receive timely information and notifications from jain2jain.org
3. Add photos to your profile to be seen in matrimonial search and increase responses by 20 times.
4. Add complete details about your desired partner
5. Add your astro details for horoscope matching
6. Add your education, occupation, lifestyle and religious information
7. Add your hobbies and interests and your family details to make an impactful profile
8. Please make sure to add relevant and correct information in all the fields so that we are able to suggest suitable matches
9. Also please describe yourself as much as you can in the first stage of registration. Because elaborate information about you gives better understanding of your personality and suggesting suitable matches
10. And after registration, also please make sure to keep updating your account information till the time you don’t find your right match. With updated information we are able to suggest you fresh matches

Not to do:
1. Do not leave any field incomplete while registering and creating your profile on jain2jain.org
2. Do not leave the registration process without adding photo to your profile
3. Do not provide incorrect and irrelevant information related to your profile

What is partner criteria?
Partner profile essentially includes details that you would desire in your preferred partner. This gives us better understanding of your ideal partner and we suggest better matches based on your preference. Also, other members understand that what kind of partner you are looking for.

How to delete my profile?
1. Login on website with your credentials
2. Click on "Edit My Profile" option in "My Profile"
3. Click on "Account Settings" tab
4. Click on "Remove Profile" tab
5. Select the option as the case may be and submit
In case you have found your partner through jain2jain.org, we will be happy if you share your success story with us. You can do so by filling this short form.

I can't find the information I need. How can I get that?
Share your feedback with any query or comments.

Can I change/edit my information after registration? What all I can change?
The profile post creation can be edited by going to "Edit My Profile" link. Once you login, go to "Edit My Profile" link and click on the tab you wish to change.
Except certain basic details like Date of Birth, Marital Status, Gender and a few other details, most of the information can be changed. If you wish to change these fields then the same can be done by our servicing team. To change these fields just email to us on info@jain2jain.org and attach a photo ID proof which validates the Date of Birth.

Login and Password

How do I login and logout from jain2jain.org?
The Login and Logout options are found at the very top of the jain2jain.org website. Please note that you can now log in using only your profile Id which you received after registering with jain2jain.org Login procedure: On top right corner, you will find option to login. Enter your profile id and password and login to your jain2jain.org account. Logout procedure: You can logout by using Logout option on top right corner of the browser.We would suggest you to logout only when required as it removes cookies from your system which facilitate auto-login when you visit the website again.

Can I be permanently logged into my account to avoid logging in every time I visit jain2jain.org?
Yes, you can be logged into your account permanently. While logging into your account, select the checkbox option "Keep me logged in", that can be seen below the login box. When you select this option and login, you can be always logged into your jain2jain.org. You need not login the next time you visit jain2jain.org. To logout, just use the logout link at the very top right corner of the website.

Is it safe to be permanently logged into the jain2jain.org?
If you share your computer with other persons, then your jain2jain.org information will be vulnerable to tampering. In any case, as a safety precaution, if you do not use jain2jain.org for 30 days, you will be asked to login. This will be so even if you have chosen the permanent login feature.

Can other members of jain2jain.org come to know when I am logged into jain2jain.org?
Yes, other members on jain2jain.org can see your last online date.

How can I change my Email id?
1. Go to "Edit My Profile" option under "My Profile"
2. Select "Contact/Login" tab
3. Provide your new e-mail id and re-type it
4. Save changes

How can I change my password?
1. Go to "Edit My Profile" option under "My Profile"
2. Select "Contact/Login" tab
3. Provide your current password, new password and re-type new password to confirm
4. Save changes

What if I forget my password?
Click on the "Forgot Password/Profile Id" link on the login page and enter your Profile Id. Your password will be mailed to you immediately on your registered email address.

What if I forget my profile id?
Click on the "Forgot Password/Profile Id" link on the login page and enter your Email address. You will be shown the profiles registered with the entered email id.

How do I contact other members?
When you like a user's profile and want to contact them, the first step is to "Send Interest" to them. To do that, you can click on the "Communicate Now" link in the profile of that user and then use "Send Interest".
An Expression of Interest can be sent by both FREE and PREMIUM/PAID members of jain2jain.org. However only PREMIUM members can will be able to send a personalized message FREE members can just send the system message to express interest. Personalized message increases the chances of a response from the person contacted. So it is advisable to upgrade to a PREMIUM MEMBERSHIP. Click here to find out about our premium memberships.

Is there a limit on the number of profiles I can see?
There is no restriction to view basic profiles for both FREE & PREMIUM/PAID members. However, a paid member can view Family Details, Relative Details & Family Occupation details of a total of 100 members per month.

Search options

How can I search for my partner on jain2jain.org? What are the search options available?
The search on jain2jain.org has been designed in a user-friendly way so that it is always effective and yields the results that you are looking for. You can simply login to jain2jain.org and select the type of search from "Search" option in menu to go ahead finding your match.

What are the types of search options available?
1. Basic Search - This enables you to search fast. It helps you search basis Age, Gender and Height. Basic search provides only limited criteria for search. Basic search can be accessed by selecting "Basic Search" from the "Search" option in Menu.
2. Advance Search - Advance Search is a more detailed search engine. Apart from providing the options in Basic search you can also search by Education, Occupation, Income, manglik status, body type, and so on. Advance search can be accessed by selecting "Advance Search" from the "Search" option in Menu.
3. City Search - City Search is another detailed search engine having all the options of Advance Search along with option to search based on user's city of residence/work. City search can be accessed by selecting "City Search" from the "Search" option in Menu.

In what order partner search results are displayed?
The search results are displayed based on last active date of match seeker. Recent active profiles are displayed first in the search result page.

What is Profile ID search?
This is auto- generated unique Id. A user can see your profile details by inputting the profile ID in the given profile ID box. This unique Id is for every individual person who registers on jain2jain.org. In case a profile id is available and you wish to view details of that particular profile only then you can do so by searching through this option. It is mandatory to have the profile id of the user. Users can not be searched based on e-mail id.

What do I do to maximize my search to find my dream match?
To find your soulmate, follow the given steps:

1. Create an online profile: this is the first and most important step. This profile will determine how others who come to the site will know you as. Be honest and spend time filling the open fields regarding yourself, your family and who you are looking for.
2. Upload a good, clear photo: 70% of all searches are for a photo profile, so it is important to have your photo in your profile.
3. Specify the partner profile: This will help us as well as others to have some idea of what you want. Please put only those conditions that are an absolute must and not which are desirable. Things like tall, dark, very fair etc. restricts the matches, so avoid them. In case of a problem, write back to us or call us while creating a profile.
4. Send enough interests: Log in and search profiles and then send interests to profiles that you like. This is a first step, so send as many interests as you can.
5. As a free member, you will be able to send interest. But if/when you upgrade to a PREMIUM/PAID membership, you can send your own customized message to others and can see their contact details and take the conversation to the next level.

Profile Communication

How can I Send a Message?
At the profile you choose to view, you can see ‘Communicate Now’ link. Upon clicking that, you get option to "Send Interest". You can add the message and send it along with "Send interest".

Alerts

What are jain2jain.org Alerts? Why should I subscribe to them?
There are email alerts and SMS alerts. You are automatically subscribed to email alerts at the time of registration. To subscribe to SMS alert, you can get your mobile number verified and start getting alerts.

How can I subscribe/unsubscribe to jain2jain.org Alerts on email or mobile phone?
You can't change alerts settings on email. To subscribe/unsubscribe to jain2jain.org alerts on mobile, follow these steps:
1. Go to "Edit My Profile" option under "My Profile"
2. Select "Password/Contact"
3. Choose "Yes"/"No" for any mobile number for which you want to change SMS alert settings

Membership

What are the benefits of becoming a member?
As a paid member, you can optimize your matrimonial search at a very nominal cost. Here are a few of the benefits:
1. View photo album of others.
2. Send personal and customized messages along with your contact details directly to other members.
3. View contact details like address and telephone numbers, relative & family occupation details of people.
4. Use automatic horoscope match feature and match your horoscope with other members directly at click of a button.

What payment option are available for becoming a paid member?
There are 3 modes of payment for becoming a paid member:

1. Credit Cards (Visa / Master Card /American Express / Diners Club) / Debit Cards (issued by almost all Indian banks) / Net Banking
2. Cash deposit/Direct NEFT in ICICI Bank account
3. Draft: Courier or post Draft to us

See Membership Options for more details

What is the refund policy of jain2jain.org?
Since jain2jain.org allows it's members to communicate with other members before they pay, we do not refund membership fees. This policy while providing value for money for jain2jain.org members also ensures that the company is protected. Any exceptions to this policy will be made at the sole discretion of jain2jain.org management.

My Home

What is "My Home"?
"My Home" is your own personalized section on jain2jain.org. The Dashboard is an all comprehensive briefcase which helps you to manage your profile information as well as to carry out your searches effectively. Based on the feedback that you receive, you can constantly update your profile through this section.

What are the features of "My Home"?
1. Profile completeness: If there is any information which is incomplete, it will be reflected on this page.
2. Profile Statistics: This section shows you details about your profile
3. Communications: This section shows you the details of various communications made by/to you.

What does "My Matches" section contain?
This section shows the profiles of the members who match your profile. This is an auto match making service.
1. Partner Matches: This is one way match making process. This section would have the list of the members who match your preferred partner profile.
2. Reverse Matches: This section would have the list of the members whose preferred partner profile is fulfilled by you.
3. Shortlisted Matches: This section enables you to select and save the profiles that you have shortlisted while searching. The utility of these profiles is that you can view them later since you have shortlisted once. You can further initiate contact with profile you wish to meet.

Report Misuse

What should I do if I see an offensive post on the site?
If you have noticed anything on the site that you believe is violation of our terms and conditions, then please use the 'Report Misuse' feature to bring it to our attention. We will review it and take appropriate action.
Report Misuse

Service Related Issue

What should I do if I face any issue on the site?
If you face any issues on the site, then please use the 'Report Service Issue' feature to bring it to our attention. We will review it and fix it at the earliest. Please be aware that, depending on backlogs and other technical issues, this may take a while.
Report Service Issue